Cancellation Policy

HOW TO CANCEL AN ORDER?

To initiate a cancel, please email us at ethizaapparel@gmail.com . Your email must include your full name, order ID, address, contact details, and a valid reason for the request. Once our team reviews and confirms that your reason is valid, you will receive a confirmation email.

* An order cannot be cancelled after the product has been shipped.

* Shipping charges are non-refundable once the order is dispatched. 

* If you cancel a pre-paid order before it has been shipped, we will refund the entire amount back to the source.

* If you cancel a pre-paid order after it has been shipped, the refund shall be issued to the source account after the product reaches back to us.

* Please note that the refund shall be issued only for the product amount. Shipping charges and COD charges are non-refundable.